Automation system should be saving people's time and efforts; yet, it is not the same in west Irbid vehicle registration administration (kafr Youba).

Applicants crowded just few days after installing the new automated system waiting for their applications to be processed.

Locals complained of being unjustifiably late finishing their work in addition to having misspelled licenses and lost files.

Officials said that it is all happening because of the new system, as workers need time to get used to it.